Privacy Policy

Effective Date: March 24, 2026

This Privacy Policy explains how Codvia Teknoloji A.Ş. ("we," "our," or "us") collects, uses, stores, protects, and shares information when you use the Ubica Family mobile application, related services, and website.

By using Ubica Family, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the application.

1. Company Information

Company Name: Codvia Teknoloji A.Ş.

Address:
Etiler Mahallesi Evliya Çelebi Caddesi
Kapı No: 23 D:106
Muratpaşa, Antalya, Turkey

Website: https://codvia.app

Support Email: support@ubicafamily.com

2. Purpose of the App

Ubica Family is designed strictly for family safety, location sharing, and related coordination features between individuals who know each other and who voluntarily choose to use the service.

Ubica Family does not support unauthorized tracking, secret surveillance, stalking, or any illegal monitoring of another person. Location-related features must only be used with the explicit knowledge and consent of the person whose information is being shared.

3. Information We Collect

Depending on how you use the app, we may collect the following categories of information:

3.1 Personal Information

3.2 Location Information

Location information is only collected after the appropriate permissions are granted on the device.

3.3 Device and Technical Information

3.4 Usage Information

4. How We Collect Information

We may collect information in the following ways:

5. How We Use Your Information

We may use collected information for the following purposes:

6. Legal Basis and User Consent

We process certain data, including location data, on the basis of your consent and as necessary to provide the services you request.

You are responsible for ensuring that any use of location-sharing features involving another person is done with their full knowledge and explicit consent.

If required by applicable law, you must obtain proper authorization before enabling or accessing shared location features involving another individual.

7. Permissions

Ubica Family may request device permissions such as:

You may control permissions through your device settings. Disabling certain permissions may limit some app functionality.

8. How We Share Information

We do not sell your personal information.

We may share information only in limited situations such as:

9. Third-Party Services

We may use third-party services such as analytics providers, cloud hosting providers, crash reporting tools, customer support systems, subscription infrastructure providers, and similar operational partners.

These third parties may process information on our behalf under their own terms and privacy policies, and only as necessary to provide their services to us.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing the service, maintaining security, complying with legal obligations, resolving disputes, and enforcing agreements.

Retention periods may vary depending on the type of data and the purpose for which it was collected.

11. Data Security

We use reasonable administrative, technical, and organizational measures to protect personal information, including secure storage practices, limited access controls, and appropriate safeguards designed to reduce unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.

12. International Data Transfers

Your information may be processed or stored in countries other than your own. Where required, we take reasonable steps to ensure that such transfers are protected by appropriate safeguards and handled in accordance with applicable law.

13. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

To exercise any of these rights, please contact us at support@ubicafamily.com.

14. Children's Privacy

Ubica Family is not intended for children under the age of 13, or under the minimum legal age required in the relevant jurisdiction, unless permitted by law and used with proper parental or guardian involvement.

We do not knowingly collect personal information from children in violation of applicable law. If you believe that a child has provided personal information unlawfully, please contact us so that we can take appropriate action.

15. Prohibited Use

You may not use Ubica Family for any unlawful, abusive, deceptive, harmful, or unauthorized purpose, including but not limited to:

We reserve the right to suspend or terminate access where we believe the app is being used improperly or unlawfully.

16. Data Deletion Requests

You may request deletion of your account or personal data by contacting us at support@ubicafamily.com.

We may retain certain information where necessary to comply with legal obligations, resolve disputes, detect fraud, enforce agreements, or protect our legitimate interests.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date above. Your continued use of the app after any update becomes effective means that you acknowledge the revised policy.

18. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or our data practices, please contact us:

Codvia Teknoloji A.Ş.

Etiler Mahallesi Evliya Çelebi Caddesi
Kapı No: 23 D:106
Muratpaşa, Antalya, Turkey

Website: https://codvia.app
Email: support@ubicafamily.com